Transparent Pricing.
No Per-Seat Fees. No Surprises.

Choose the plan that fits where you are now. Upgrade when you grow. Cancel anytime.

Monthly Annual

Starter

Best for solo operators or 1-2 person teams ready to stop living on their phone.

Up to 500 Active Contacts

 

500 SMS Credits Per Month

 

Unlimited Emails

 

Standard Reporting Dashboard

 

Everything Listed Below 

 
$250

Professional

Best for businesses adding team members and building repeatable systems

Up to 2,000 Active Contacts

 

2,000 SMS Credits per month

 

1-3 Custom Business Dashboards

 

Advanced Automation Builder

 

Everything Listed Below

 
$450
Most Popular

Premium

Best for established operations ready to run without the owner being involved every day

Unlimited Contacts

 

5,000 SMS Credits Per Month

 

3-5 Custom Business Dashboards

 

Full Automation Suite + API Access

 

Everything Listed Below

 
$750

Starter

Best for solo operators or 1-2 person teams ready to stop living on their phone.

Up to 500 Active Contacts

 

500 SMS Credits Per Month

 

Unlimited Emails

 

Standard Reporting Dashboard

 

Everything Listed Below 

 
$2,500

Professional

Best for businesses adding team members and building repeatable systems

Up to 2,000 Active Contacts

 

2,000 SMS Credits per month

 

1-3 Custom Business Dashboards

 

Advanced Automation Builder

 

Everything Listed Below

 
$4,500
Most Popular

Premium

Best for established operations ready to run without the owner being involved every day

Unlimited Contacts

 

5,000 SMS Credits Per Month

 

3-5 Custom Business Dashboards

 

Full Automation Suite + API Access

 

Everything Listed Below

 
$7,500

Included With Every Plan

  • Unlimited team members
    No per-seat fees. Ever.

  • Essential automations
    Appointment reminders, follow-ups, review requests, all handled automatically.

  • Merlin AI Assistant
    Answers questions, books appointments, qualifies leads. Usage-based pricing included.

  • Customer portal
    Clients see upcoming visits, past invoices, and can request service themselves.

  • Recurring maintenance plans — Set up annual or seasonal service agreements that auto-generate work orders.

  • Integrations
    QuickBooks, Stripe, Google Calendar, Zapier, and more.

  • Mobile app
    Full access from the field. Job details, customer history, estimates, invoicing, payments.

  • Payment processing
    Accept cards on-site or send payment links. (Payment provider account needed)

Add-Ons

Available for all plans

Merlin AI $149 p/m

$149/month Let AI handle unlimited customer questions, appointment booking, and lead qualification.

FAQ image

Premium Support $149 p/m

- 4-6 hour response times (vs. 24-48 hours)

- Monthly live training sessions with our COO

- Quarterly business reviews

- Access to our private community

- Phone, email, and ticket support

FAQ image

Done-For-You Setup $2,500

- We build your workflows, and automations

- Import your existing customer data

- Train your team on the system

- Go live in 2 weeks, fully configured

FAQ image

Merlin AI $149 p/m

$149/month Let AI handle unlimited customer questions, appointment booking, and lead qualification.

FAQ image

Premium Support $149 p/m

- 4-6 hour response times (vs. 24-48 hours)

- Monthly live training sessions with our COO

- Quarterly business reviews

- Access to our private community

- Phone, email, and ticket support

FAQ image

Done-For-You Setup $2,500

- We build your workflows, and automations

- Import your existing customer data

- Train your team on the system

- Go live in 2 weeks, fully configured

FAQ image

Frequently Asked Questions

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How long does setup take?

Most owners get the basics running in a few hours using our guided setup. You can start using it right away and add more automation as you go. Want it fully built out faster? Done-For-You Setup gets you completely live in 48 hours.

How many employees can I have in the system

As many as you need. No per-seat fees. Add your entire crew, front desk, office manager, whoever. Most field service software charges $50-75 per user. We don't.

Is this complicated to learn?

If you can send a text, you can use this. We built it for people who work with their hands, not spreadsheets. No 40-minute training videos. No complicated dashboards. Just the tools you need, where you need them.

Will my team actually use it?

Yes — because it makes their day easier, not harder. They can see their schedule, get job details, and update work status from their phone in seconds. No logins to remember. No complicated steps. It just works.

What happens during the 30-day trial?

You get full access to everything. Not a watered-down demo version. Set up your workflows, connect your tools, run your business through it. If it's not working for you in 14 days, we'll extend your trial until it does or help you export your data.

Can I cancel at anytime?

Yep. Month-to-month. No contracts. Cancel before your next billing date and you're done. No fees, no hassle.

What if I need help getting set up?

Every plan includes access to our video onboarding library that walks you through setup step-by-step. If you want hands-on help, grab the Done-For-You Setup package or Premium Support and we'll handle it for you.

Can I switch plans later?

Do you charge extra for integrations like QuickBooks or Stripe?

I'm currently using other software. Can you help me switch?

Yes. If you choose Done-For-You Setup or Premium Support, we'll handle the migration. Otherwise, our video library walks you through importing your contacts and getting started.

What kind of businesses use Digital Magic CRM?

HVAC, plumbing, electrical, landscaping, pest control, cleaning services, handyman businesses, and any other home service company tired of juggling ten different tools.

Is my data safe?

Yes. We use bank-level encryption, secure data centers, and regular backups. Your customer data stays private and protected.

Do I have to commit to a year?

Nope. We're month-to-month by default. No contracts required. If you want to pay annually and get 2 months free, that option's there, but it's never required. We'd rather earn your business every month than lock you in.

What if I got over my data usage credits?

You'll get a notification when you hit 80% of your limit. You can upgrade to the next tier anytime, or purchase additional capacity as needed. We never shut off your account mid-month or surprise you with overages.

Ready To Run Your Business Instead Of Chasing it?

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